Help CenterSetup & ActivationWhen should I activate my eSIM?Install it before you travel, but most plans start counting validity when the eSIM first connects to a network at your destination. So install early and simply switch it on when you land.Related questionsHow do I install my eSIM?I received a QR code — what do I do with it?Can I install the eSIM before my trip?I lost my QR code or didn't get the email — what now?Can I install the same eSIM on two phones?How do I install an eSIM on an iPhone (step by step)?Still have questions?Our support team is here to help you get connected.Contact Support