My eSIM shows 'No Service' or keeps 'Searching' — how do I fix it?
This usually means your phone hasn't latched onto a local network yet. Work through these steps and it normally connects within a minute or two.
- 1Make sure Data Roaming is ON for the Airlivo eSIM.
- 2Toggle airplane mode on for 15 seconds, then off.
- 3Restart your phone.
- 4Go to network selection, switch from Automatic to manual, then pick a local network.
- 5Confirm you're in a country your plan covers.
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