Device Compatibility
Check whether your iPhone, Samsung or Android phone supports eSIM.
How do I know if my phone supports eSIM?The quickest way is to dial *#06# on your phone — if you see an 'EID' number, your phone supports eSIM. You can also check Setting…Which iPhone models support eSIM?Every iPhone from the iPhone XS, XS Max and XR onward supports eSIM — including the iPhone SE (2020) and newer, and the entire iPh…Does the iPhone 17 Pro Max support eSIM and how do I install it?Yes — the iPhone 17, 17 Pro and 17 Pro Max all support eSIM. After buying a plan, go to Settings → Cellular → Add eSIM → Use QR Co…Do Samsung phones support eSIM?Yes. Most Samsung flagships from the Galaxy S20 onward support eSIM, along with the Note 20, the Z Fold and Z Flip series, and man…Which Android phones support eSIM?Google Pixel 3 and newer, most Samsung Galaxy S20 and later, and recent phones from Motorola, Oppo, Huawei and others support eSIM…My phone doesn't support eSIM — what are my options?If your phone has no eSIM support, an Airlivo eSIM won't work on it. You'd need a phone that supports eSIM, or a traditional physi…Can I store several eSIMs on one phone?Yes. Most modern phones can store multiple eSIM profiles — often eight or more — though usually only one or two can be active at a…Does an eSIM work on an iPad or tablet?Yes, if your iPad or tablet has cellular support and eSIM. Most cellular iPads from 2018 onward and many Android tablets support e…Can I transfer my eSIM to a new phone?An eSIM is tied to the device it was installed on and generally can't be moved to another phone by re-scanning the QR code, since…How do I find my EID number?Dial *#06# on your phone and the EID appears alongside the IMEI. On iPhone you can also find it under Settings → General → About,…Do US iPhones have a SIM slot, or are they eSIM-only?iPhone models sold in the United States (iPhone 14 and newer) are eSIM-only and have no physical SIM tray. iPhones sold in most ot…Is my phone carrier-unlocked, and how do I check?For an eSIM to work, your phone must be carrier-unlocked. On iPhone, go to Settings > General > About — if it says 'No SIM restric…Can I use an eSIM and a physical SIM at the same time?Yes. Most modern phones support Dual SIM, so you can keep your physical SIM and your Airlivo eSIM active at the same time. Your ow…Can I use two eSIMs at the same time?It depends on your device. iPhone XS and later store multiple eSIMs but usually keep one eSIM active at a time; iPhone 13 and late…Can I use an eSIM on tablets and smartwatches?Yes, as long as they are cellular models. eSIM-capable iPads and smartwatches like the Apple Watch or Samsung Galaxy Watch can use…How do I turn off the eSIM temporarily without deleting it?You don't need to delete the eSIM — you can turn it off temporarily. iPhone: Settings > Cellular > the line > turn off 'Turn On Th…How do I delete the eSIM from my phone?iPhone: Settings > Cellular > the line > 'Delete eSIM'. Android: Settings > Connections > SIM manager > eSIM > 'Remove/Delete'. Ca…If I delete the eSIM, is my plan cancelled?Deleting it doesn't restore the plan's remaining data or days, and because the profile is usually a single-use QR you often can't…Does a factory reset delete the eSIM?Yes. Factory-resetting the phone (or 'Erase All Content and Settings') removes eSIM profiles, and you usually can't reload them wi…Should I delete the eSIM before resetting my phone?Not necessarily — a factory reset removes the eSIM anyway. What matters is not resetting if you still have a plan to use, or talki…Can I transfer an eSIM from iPhone to Android?eSIMs are tied to the device and can't be moved directly between platforms (iPhone ↔ Android); QR codes are also usually single-us…Do I need to delete the eSIM after my trip?You don't. An expired eSIM does no harm and can stay on the phone; you can delete it later if you like. If you'll return to the sa…